Archives: Reviews
“The Cardwell team did a great job of getting me a good price on a new heat pump when our system died recently out of nowhere. It was old, and I wasn't sure about replacing it with a heat pump, but they took the time to let me know how efficient they were and in the end it made sense for our home. Thanks team!”
“Tyler was amazing we now consider him family he i helped him clean up dirt and dust so nothing got in his way we was very appreciative of the assistance with the dirty and rust that shaving while he worked we had great conversations he is absolutely the best i would invite him over for thanksgiving if it was allowed he calm he knows what he’s doing he listens and he polite and really listens and the communication between the two of us to come to a better solution for certain scenarios is amazing way to go tyler you are the best you are the only one we trust . please enjoy your days off man u deserve it u work very hard and easy to talk to i wish people around the world were more like tyler he reminds me of how people were in the 80 and 90s when people actually had manners and really cared about people before the world went to shit. my dad loves him to outstanding performance . can’t wait for our next project together sincerely
Mr Brennan
1/25/2025″
“I was very happy with this company until they provided me with an estimate for a hot water heater install. To start with, the estimate estimated the wrong product. I asked for a 50 gallon tank and they estimated a 40 gallon tank. To make matters worse, their estimate for a new water heater, without my 20% discount for having a maintenance contract, was over $600 more than the 4 other estimates I got from local HVAC companies. It is clear that Cardwell simply jacks up the cost of the unit before they provide the customer with the 20% labor discount. I spoke with the manager, Terry, and she advised that different companies charge different prices for the same thing. While I generally agree with that, I advised her that is impossible that their estimate for the identical unit, before a labor discount, was $600 more than their local competition. I think it is pretty clear that their promise of a 20% discount off of their labor rates is false and misleading since they increase the price to account for the discount. This conduct is unlawful and it will be dealt with! Extremely hard pass! I will bet they will not post this honest review on their site so I will post this elsewhere.”
“Sean came out when our heater wasn't working and spent a great deal of time trying to get it up and running. Once we realized we needed a new heater, John was able to come out quickly and provide options without any pressure. Installation was done in a very timely manner and installers were friendly and clean and did a great job.”
“My neighbor had these guys out . Not a single car on E Wilson yet this clown parks half way in fromt of my driveway. Why and for what reason is he that stupid? Either way his bs is a reflection of what your team is. #trainthembetter.”
“I enjoy and had the pleasure of their services they provided and the time Sean Talbot the best worker who took time to explain the process to me and was patient with me. Thank you Sean and the team you work for 👍🏽👍🏽👍🏽 Very satisfied customer!”
“Eric came to do my A/C checkup and maintenance. He arrived on time and was very professional. I'm ready for the summer heat! Thank you Eric.”
“Thank you so much for coming out so quickly and fixing our furnace. You made sure that everything was working properly before you left. Really top-quality service.”
“Our hardwood floor was damaged by one of your technicians. Nick, your Service Manager, came out, assessed the damage, took photos and said to get an estimate for repair. We got the estimate and he immediately delivered a check in the amount of the estimate even before the work could be done. The whole process could not have been handled any more efficiently or professional. A few years ago we changed from another HVAC company to Cardwell and I’m so happy we did!”
“The entire process of selecting a system, scoping the work, negotiating price, and installing the mini-split was smooth and trouble free. Sleeping cool and comfortable is wonderful!”
“Kyle was courteous, informative and did an excellent job diagnosing and repairing my AC issue! I highly recommend the Cardwell company and Kyle Mason. With Cardwell the professionalism begins as soon as they answer the phone. The operator was kind and understanding as she gathered all of my info, and was very informative. Soon after Kyle arrived and resolved my issues.”
“We just had a plumbing emergency and called Cardwell. They were able to get a technician out to use that same day! The technician, Ryan G., was very professional! He listened to my concerns and kept me updated and explained the process all the way through. Completely exceeded my expectations! Hoping to not have another plumbing issue but if we do, I will definitely request to have Ryan come out. Thanks again, Ryan!”
“Eric was very helpful, courteous, and educated. He assisted me with all my concerns and was very prompt with his work. Cardwell is a great company for any HVAC issues. Thanks!”
“ We had no AC during the recent heat wave. Bob Cardwell arrived at our house a few hours after our call for help. He repaired the problem for the short-term and gave us some long-term options for our system. Bob was very professional. ”
“ Very professional. When we called Cardwell HVAC to repair our air conditioning system, they came quickly and fixed the problem the very same day. I thought the price was more than fair. ”
” We live in an 80+ year old home that needed central A/C. The people before us owned the home for 47 years, why hadn’t they installed central A/C? Well, 5 estimates later we found out why — older homes are complicated and expensive to install central A/C. We were hesitant to lose our basement to giant duct work since we bought the house with every intention of our basement being USABLE space for our family of 5. …Bob Cardwell to the rescue! Bob explained high velocity duct work to us which would not impact our basement at all! We would also lose minimal closet space (inches really) and be able to install central A/C in our older home quickly, efficiently, and cost effectively. Since installation was happening in the heat of June Bob brought us portable air conditioners to keep our family comfortable during the installation process (much needed since we have a 4 year old, 2 year old, and 8 month old) and the temperatures were in the 90s for days! The crew worked tirelessly to get the project installed quickly and they were always very respectful of our home. Might I add that after having 5 estimates I simply liked Bob the best too. He is personable, a wonderful listener, and extremely knowledgable about the various services (regular vs high velocity, dual zone vs one unit, ect.) Overall we’ve had the new air cranking since installation and we are extremely happy. I’ve recommended Bob to EVERYONE who is looking for A/C repair or installation. He is truly a professional and the work is excellent! ”
“ Would recommend Cardwell HVAC. Hired them to replace ductwork. Overall great service. ”
“We hired Cardwell HVAC to repair our air conditioning system. They were very prompt, courteous and prepared us for what was to be done. Very helpful.”
“ I have reached out to Bob at CARDWELL Heating & Air Conditioning on numerous occasions, and I have to say, he has always answered the call. He goes above and beyond in recommendations, best case scenarios and usually offers his personal advise if it was his own unit being worked on. I appreciate his professional work ethic and will continue to call Bob at CARDWELL Heating & Air Conditioning in the future. ”
” Bob Cardwell from Cardwell Heating & Air Conditioning is the Best! We were having a lot of issues with one of our units that Bob did not install. He was able to contact the manufacturer and get us a new unit for free. It was a lot of time and effort on his part and not his problem. Bob and his employees are always on time and courteous and professional. I would highly recommend Cardwell Heating & Air Conditioning to everyone. ”
“ I had a great experience with Cardwell. My initial phone call was returned promptly and an appointment was scheduled that day when my AC stopped running. Brian came and explained everything and had my system up and running in no time. Would recommend giving Cardwell a call if you need service. ”
” Thank you again for your expertise, professionalism, and diligence in resolving the issues with the hot water heater. You have restored my faith that there really are reliable and trustworthy people in this world. I would also like to commend Brian for his professional manner and patient way of explaining to me everything he did in the process. I felt very confident and comfortable having him in my home and working on the system. I hope to not need your services any time in the near future, except for maintenance on the HVAC system and next year on the water heater! I will continue to recommend you to my friends and family. ”
“ My wife and I recently bought a home in Haddonfield and Bob Cardwell and his team replaced our old air-conditioning system. Everything from the initial consultation through to the completion of the project was handled efficiently, professionally, courteously and with the utmost integrity. We were delighted with the results of their work. We highly recommend Cardwell HVAC and would not hesitate to use them again. Excellent company, excellent team and excellent work! ”
“ Bob did quality work in repairing my heating duct. In the future I will need a new heating and ac unit. He provided me with quality information/proposals. I plan to be contacting Bob again in the future. ”
“ When my heater needed repair, I contacted Cardwell HVAC. Mr. Cardwell contacted me right away and promptly did the job we needed. He was quick to respond and completed the job promptly, I would recommend him. ”
“ Working with Bob was a pleasure. Bob was very knowledgeable and gave us options with pro’s and con’s for a variety of thermostats and humidifiers. Our humidifier installation required a running water line across 50 feet. Bob not only found a solution so no walls needed to be torn down but also got everything setup in one day. When we had a hiccup in our heating unit, unrelated to Bob’s work, he arrived at our house at 6:30 am to get the heat running again knowing we had young children. Cardwell HVAC had excellent customer service, great quality workmanship and is fair priced. ”
” We called Bob Cardwell for an emergency repair to our furnace. I wanted to use someone local and independent that I felt I could trust. Bob arrived promptly as he promised, repaired the furnace for a fair price, and offered important maintenance suggestions for our furnace and AC that were quite valuable. I would not hesitate to call on Bob again for heating and air conditioning needs as well as recommend him to my friends and colleagues. ”
“ When my duct work needed replacement, I called Cardwell HVAC. Robert responded immediately and showed up on time. He was able to re-evaluate the job once he started – saving me a considerable amount on the original estimate. I would and am rehiring him for more work. ”
“ Sometimes it’s the little things. When Bob came to service our central air conditioning system, the first thing he did was put on paper booties over his shoes so that he didn’t track dirt in the house. Everything was explained and discussed with me. He was efficient, polite and reasonably priced. I would definitely call again! ”
“ Cardwell HVAC did an amazing job replacing all of the ductwork in our home. He kept his prices very reasonable, and was able to make changes when we requested. Bob also worked weekends and nights so we could get the heat back as soon as possible. I would definitely recommend his company to my friends and family. The project was relatively painless and the results are great. ”
“ When my system needed service, I called Cardwell HVAC. They called me back, set up an appointment, showed up on time and within an hour or so, the repair was complete. ”
“ We appreciate the job you did at our house. The work was done as promised – clean and impeccable – in tremendous heat. After living in our home for so many years without the benefit of central air, the new system has had a substantial impact, but the process (your work) was even better. Thanks so much, we are very appreciative. If you ever need a reference for future work, please feel free to give our name and contact information. We have passed on your information to a friend locally. ”